Introduction
Nonviolent Communication (NVC) is not a method for the faint of heart, but rather interaction engineering. Developed by Marshall B. Rosenberg, a student of Carl Rogers, it aims to shift perspective from automatic judgments to concrete data: observations, feelings, needs, and requests. It's a tool for conflict resolution, based on an empathetic effort to see the world through another's eyes, rather than one's own reflection in them. This article explains the foundations of NVC and its surprising effectiveness in politics.
NVC: Foundations of Empathetic Communication
The foundation of NVC is the OFNR model: Observation, Feeling, Need, Request. Key is distinguishing observation from evaluation. The statement "he is always late" is an evaluation; an observation would be: "this week he was late twice." Such precision lays the groundwork for dialogue, avoiding a defensive stance from the interlocutor. NVC teaches that behind every, even aggressive, communication lies an unmet, universal need (e.g., for safety, recognition, influence). Recognizing it is key to understanding. However, the foundation is self-empathy – the ability to empathetically listen to oneself, so that the inner critic does not drown out curiosity towards others.
Scientific Basis and Advanced Tools of NVC
NVC redefines difficult emotions. Anger is not an accusation, but an alarm signal indicating a loss of connection with one's own needs. This method finds support in neurophysiology; Polyvagal Theory confirms that a sense of safety is a prerequisite for readiness to engage in dialogue. NVC also distinguishes a request from a demand – a request grants the right to refuse without punishment, and a "no" response is treated as a "yes" to another important need. The method allows for the use of protective force (to prevent harm), but rejects violence (whose aim is punishment). Daily practice can begin with simple exercises, such as transforming evaluations into observations.
NVC in Politics: The Effectiveness of a "Soft" Tool
In politics, an arena of sharp disputes, NVC proves to be a surprisingly robust tool. It allows for de-escalation of tension and builds credibility. In coalition negotiations, instead of demanding "we must have this ministry," a politician can say: "we need real influence over education to maintain consistency with our program." This shifts the discussion from a struggle for positions to the level of values. In a media crisis, instead of attacking journalists, a politician can acknowledge public emotions: "I understand the anger and fear of citizens, because transparency is important to me." Such an attitude reduces aggression and demonstrates responsibility, not weakness.
Conclusion
In politics, language is often a form of violence. Translating it into needs for influence, recognition, or safety opens the door to negotiations. If parliamentary committees applied NVC, there would be fewer late-night brawls and more sensible decisions. Politicians might not become angels, but they would stop looking like gladiators fighting in an arena solely for the applause of their tribes.
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